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Help Center

Hello. How can we assist you?

Account

How do I register with Land Prime? What products do you offer for trading? How do I add an additional account?

Funds

How can I make a deposit? Can I deposit outside of business hours? How can I make a withdrawal?

Trading

What is the maximum leverage offered? How can I change the leverage settings on my trading account? How do I use Expert Advisors (EA)?

Platform

What should I do if I can't log into MetaTrader? How do I find Land Prime servers in MetaTrader? How to Add or Remove Symbols in Market Watch?

Verification

How do I complete the identity verification process? Why do I need to submit documents? What kind of document can I submit for ID verification?

Copy trading

What account types do you provide for Copy trading? Why are Follower positions closed early while Leader positions remain open? Can I change my Leader account from Private to Public mode?

Other Inquiries

Do you provide customer support through Live Chat? Can I transfer funds to my IB or another person’s account? How do I unsubscribe from emails?

If you have more questions, please contact us. Contact Us